ParisAirportLimousines.com

What if I land later than scheduled ?

Vincent — 2012-01-14T17:27:31Z

We check your flight status several times before our chauffeur goes to the airport. We should be aware of this. Don't worry, we won't charge you any supplement if the delay is depending on the flight itself. In case your delay is serious and we can't make your transfer, we will reimburse you the total amount of the transfer. - FAQ

What if I land earlier than scheduled ?

Vincent — 2012-01-14T17:21:16Z

We check your flight status several times before our chauffeur goes to the airport. We should be aware of this. Often by the time you collect your luggage and clear customs, there is 99% chance that our driver is there when you get out. - FAQ

How do I recognize my driver ?

Vincent — 2012-01-14T17:11:00Z

Your driver will be in the arrival area and will be handling a sign with your name on it. In case the airport is packed, please look very carefully at the drivers. Your driver should be there. In case you don't see him, please call the emergency number that was given in your confirmation. - FAQ

Where will I meet the driver ?

Vincent — 2012-01-14T17:04:33Z

At Roissy Charles de Gaulle (CDG) Airport, you will meet your driver at the arrival gate area. It means that: 1. you will have collected your luggage 2. you will have cleared customs and immigration At Orly Airport, you might meet your driver before collecting your luggage, depending on terminal. Should you need to stop at the wash room or get cash from the ATM, simply ask your driver who will be happy to (...) - FAQ

Do you have an emergency number ?

Vincent — 2012-01-14T16:57:47Z

YES. You will receive our emergency numbers in our confirmation email. The details of your driver will be available 12 to 18 hours prior to your transfer. - FAQ

What if my chauffeur is not there ?

Vincent — 2012-01-14T16:35:58Z

It is probably because your exit gate has changed and that the information has not been displayed on the screens yet. It is also possible that many people were waiting there and that you could not see the sign that our chauffeur was handling. Sometimes, the driver has to move the car. If so, it takes him 2 or 3 minutes. Here is what to do: 1. stay in the terminal itself, close to the exit you used. Going all around the terminal or going out will not help at all. 2. look around you and (...) - FAQ

What if I cancel my reservation ?

Vincent — 2012-01-14T16:24:04Z

Cancellation is allowed at no charge until 48 hours prior to service. Corporate accounts have specific cancellation policy. Should you be interested in getting access to corporate rates & conditions, please do contact us. Force Majeure (only applies for individual airport and/or train station transfers): in case your flight has been cancelled or delayed, due to circumstances such as strike, terrorist attack, Governmental regulation or Airline bankruptcy, we do not charge or we (...) - FAQ

How long will it take before I get my confirmation ?

Vincent — 2012-01-14T16:10:56Z

We answer to your query as soon as possible and within a 12 hours delay. In case you have not received our confirmation within 12 hours, we highly recommend to: 1. check your SPAM folder 2. email us on info@parisairportlimousines.com with the details of your demand. - FAQ

What sort of gratuity should I give to my chauffeur ?

Vincent — 2012-01-14T16:05:53Z

The chauffeurs do not earn their income with gratuity. Giving a tip is the best way to show that you really enjoyed the service you were provided. - FAQ

Is there a supplement on nights and weekends ?

Vincent — 2012-01-14T16:01:53Z

We have a fixed and unique price for our services. There is no extra at night or at the weekend. There is no extra on public holidays. - FAQ